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Shipping & Returns

We prepare each order with care and intention.

Order Processing

Orders are processed within 2–5 business days. You will receive a confirmation email once your order has been shipped, along with tracking information when available.

 

Shipping

All orders ship from Phoenix, Arizona. Delivery times vary depending on your location and the carrier. Once your order has been handed off to the carrier, we are not responsible for delays caused by:

  • shipping carriers
  • weather conditions
  • incorrect address information provided at checkout

 

Address Accuracy

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect or incomplete addresses.

 

Returns

Due to the nature of our products, we do not accept returns on used or opened items. Unopened items may be eligible for return upon approval.

 

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery.

Include:

  • your order number
  • a brief description of the issue
  • photos if applicable

We will work with you to make it right.

 

Return Shipping

Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect upon arrival.

 

Refunds

Approved refunds will be issued to the original form of payment. Processing times may vary depending on your payment provider.

 

Product Care & Disclaimer

Each product is crafted in small batches using thoughtfully selected ingredients. Individual results may vary. We recommend performing a patch test before use. Discontinue use if irritation occurs.

Begin your ritual

for questions and general inquires:

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